Content Policy

Pollsensus User-Generated Content Policy

Last Updated: May 2, 2025

Welcome to Pollsensus, a platform where users can create and participate in surveys to share and discover opinions on a wide range of topics. To ensure a safe, respectful, and inclusive environment for all users, we have established this User-Generated Content Policy (“Policy”).

This Policy governs the creation, submission, and interaction with surveys and responses (“Content”) on Pollsensus. By using Pollsensus, you agree to comply with this Policy, our Terms of Service, and all applicable laws.

1. Purpose of This Policy

Pollsensus is committed to fostering open, respectful, and lawful dialogue. This Policy outlines:

  • Standards for acceptable Content
  • Tools used to enforce these standards
  • Consequences for violations

Our goal is to create a platform where users feel safe expressing opinions without causing harm.

2. Acceptable Content

All Content must align with our community values of respect, inclusivity, and legality.

Acceptable Content includes:

  • Clear, respectful, and relevant surveys/questions
  • Constructive responses to surveys
  • Compliance with this Policy, our Terms of Service, and applicable laws

3. Prohibited Content

To maintain a safe and welcoming environment, the following are prohibited:

Harmful or Offensive Content

  • Hate speech, discrimination, or harassment
  • Incitement to violence or hostility
  • Targeting individuals/organizations maliciously

Illegal Content

  • Defamation, libel, IP infringement
  • Promotion or facilitation of illegal activities

Profanity and Explicit Content

  • Obscene language or sexually explicit material
  • Graphic or disturbing content

Misleading or Deceptive Content

  • False information or manipulation
  • Impersonation or misrepresentation

Spam and Abuse

  • Repetitive, irrelevant, or automated content
  • Feature exploitation (e.g., vote rigging)

Sensitive or Harmful Intent

  • Shaming or targeting individuals/groups
  • Exploiting sensitive topics harmfully

Unauthorized Commercial Content

  • Promotions or solicitations without prior approval

4. Content Moderation and Filtering

Pollsensus uses multiple layers to maintain compliance:

  • Automated Filtering: Powered by OpenAI Moderation API
  • Content Reporting Tool: Available below each survey
  • Human Moderation: Team reviews flagged content
  • Proactive Monitoring: For trends and emerging risks

5. Reporting Violations

If you encounter problematic content:

  1. Use the Content Reporting Tool
  2. Provide a brief explanation (e.g., hate speech)
  3. Moderation team will review within [insert timeframe, e.g., 24–48 hours]

Note: You may not receive direct feedback, but all reports are taken seriously.

6. Consequences for Violations

Depending on the severity and frequency, actions include:

  • Content Removal
  • Temporary Suspension (7 days to 6 months)
  • Permanent Ban
  • Account Review
  • Legal Action (if laws are violated)

Users will be notified of actions taken and how to appeal (see Section 8).

7. Additional Safety Measures

To further protect users, Pollsensus also uses:

  • User Verification
  • Rate Limiting
  • Community Guidelines Education
  • Sensitive Topic Filters
  • Appeal Process (Section 8)
  • Transparency Reports

8. Appeals Process

If you believe moderation was incorrect:

  1. Contact via Support Center in-app or email support@pollsensus.com
  2. Provide details and reasoning
  3. Appeals are reviewed within [insert timeframe, e.g., 5 business days]

Decisions are final, and you will be notified of the outcome.

9. User Responsibilities

Users are responsible for:

  • Complying with this Policy and applicable laws
  • Reviewing intent and impact of surveys
  • Reporting violations
  • Respecting other users’ privacy and opinions
  • Keeping account credentials secure

10. Privacy and Data Handling

Content is governed by our Privacy Policy. We collect and process data to:

  • Provide services
  • Moderate content
  • Fulfill legal obligations

Reported/removed content may be retained for review or legal reasons.

11. Changes to This Policy

Pollsensus may update this Policy. Significant changes will be communicated via:

  • In-app notifications
  • Email

Continued use after updates implies acceptance.

12. Contact Us

For questions, concerns, or feedback:

Thank You

Thank you for being part of the Pollsensus community. Together, we can foster meaningful, respectful, and inclusive conversations.

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